Delivery Policy
At MLK&HNY, we strive to ensure that your order reaches you safely and as quickly as possible. Please read our delivery policy below:
Delivery Methods
We make use of trusted third-party service providers for all deliveries:
Courier Guy (door-to-door delivery)
PUDO Locker-to-Locker (self-collection at your chosen locker)
Dispatch & Delivery Times
We aim to dispatch all orders within 3–5 business days once payment has been received.
Delivery times may vary depending on your location and courier services:
Main centres: 2–4 working days
Outlying areas: 3–7 working days
Please note: MLK&HNY is not responsible for courier delays, customs issues, or any damage after dispatch.
Delivery Fees
Delivery fees are calculated at checkout and depend on the delivery method you select (Courier Guy or PUDO).
Tracking Your Parcel
Once your order has been dispatched, you will receive a tracking number via email.
You can track your parcel directly through the relevant service provider:
Risk & Liability
Once your order has been dispatched from MLK&HNY, responsibility for the parcel transfers to the courier service.
MLK&HNY cannot be held liable for delays, loss, or damage caused by the courier.
Customers are encouraged to track their parcels and liaise directly with the courier service for any delivery-related queries once the parcel has left our premises.
Delivery Address
Please ensure that the delivery address and contact details provided are accurate. MLK&HNY will not be responsible for incorrect addresses or uncollected locker deliveries.