Delivery Policy

At MLK&HNY, we strive to ensure that your order reaches you safely and as quickly as possible. Please read our delivery policy below:


Delivery Methods

We make use of trusted third-party service providers for all deliveries:

  • Courier Guy (door-to-door delivery)

  • PUDO Locker-to-Locker (self-collection at your chosen locker)


Dispatch & Delivery Times

  • We aim to dispatch all orders within 3–5 business days once payment has been received.

  • Delivery times may vary depending on your location and courier services:

    • Main centres: 2–4 working days

    • Outlying areas: 3–7 working days

  • Please note: MLK&HNY is not responsible for courier delays, customs issues, or any damage after dispatch.


Delivery Fees

  • Delivery fees are calculated at checkout and depend on the delivery method you select (Courier Guy or PUDO).


Tracking Your Parcel

  • Once your order has been dispatched, you will receive a tracking number via email. 

  • You can track your parcel directly through the relevant service provider:


Risk & Liability

  • Once your order has been dispatched from MLK&HNY, responsibility for the parcel transfers to the courier service.

  • MLK&HNY cannot be held liable for delays, loss, or damage caused by the courier.

  • Customers are encouraged to track their parcels and liaise directly with the courier service for any delivery-related queries once the parcel has left our premises.


Delivery Address

  • Please ensure that the delivery address and contact details provided are accurate. MLK&HNY will not be responsible for incorrect addresses or uncollected locker deliveries.