{"id":223,"date":"2025-09-04T06:13:57","date_gmt":"2025-09-04T06:13:57","guid":{"rendered":"https:\/\/mlkandhny.co.za\/?page_id=223"},"modified":"2025-09-04T06:15:04","modified_gmt":"2025-09-04T06:15:04","slug":"delivery-policy","status":"publish","type":"page","link":"https:\/\/mlkandhny.co.za\/index.php\/delivery-policy\/","title":{"rendered":"Delivery Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"223\" class=\"elementor elementor-223\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d0b9e4f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d0b9e4f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ce76bbe\" data-id=\"ce76bbe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7d1f66b elementor-widget elementor-widget-spacer\" data-id=\"7d1f66b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d85993 elementor-widget elementor-widget-heading\" data-id=\"2d85993\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Delivery Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bd52db elementor-widget elementor-widget-text-editor\" data-id=\"8bd52db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"161\" data-end=\"296\">At MLK&amp;HNY, we strive to ensure that your order reaches you safely and as quickly as possible. Please read our delivery policy below:<\/p><hr data-start=\"298\" data-end=\"301\" \/><h2 data-start=\"303\" data-end=\"326\"><strong data-start=\"306\" data-end=\"326\">Delivery Methods<\/strong><\/h2><p data-start=\"327\" data-end=\"401\">We make use of trusted third-party service providers for all deliveries:<\/p><ul data-start=\"402\" data-end=\"515\"><li data-start=\"402\" data-end=\"445\"><p data-start=\"404\" data-end=\"445\"><strong data-start=\"404\" data-end=\"419\">Courier Guy<\/strong> (door-to-door delivery)<\/p><\/li><li data-start=\"446\" data-end=\"515\"><p data-start=\"448\" data-end=\"515\"><strong data-start=\"448\" data-end=\"473\">PUDO Locker-to-Locker<\/strong> (self-collection at your chosen locker)<\/p><\/li><\/ul><hr data-start=\"517\" data-end=\"520\" \/><h2 data-start=\"522\" data-end=\"554\"><strong data-start=\"525\" data-end=\"554\">Dispatch &amp; Delivery Times<\/strong><\/h2><ul data-start=\"555\" data-end=\"924\"><li data-start=\"555\" data-end=\"649\"><p data-start=\"557\" data-end=\"649\">We aim to dispatch all orders within <strong data-start=\"594\" data-end=\"615\">3\u20135 business days<\/strong> once payment has been received.<\/p><\/li><li data-start=\"650\" data-end=\"810\"><p data-start=\"652\" data-end=\"726\">Delivery times may vary depending on your location and courier services:<\/p><ul data-start=\"729\" data-end=\"810\"><li data-start=\"729\" data-end=\"767\"><p data-start=\"731\" data-end=\"767\"><strong data-start=\"731\" data-end=\"748\">Main centres:<\/strong> 2\u20134 working days<\/p><\/li><li data-start=\"770\" data-end=\"810\"><p data-start=\"772\" data-end=\"810\"><strong data-start=\"772\" data-end=\"791\">Outlying areas:<\/strong> 3\u20137 working days<\/p><\/li><\/ul><\/li><li data-start=\"811\" data-end=\"924\"><p data-start=\"813\" data-end=\"924\">Please note: <strong data-start=\"826\" data-end=\"922\">MLK&amp;HNY is not responsible for courier delays, customs issues, or any damage after dispatch.<\/strong><\/p><\/li><\/ul><hr data-start=\"926\" data-end=\"929\" \/><h2 data-start=\"931\" data-end=\"951\"><strong data-start=\"934\" data-end=\"951\">Delivery Fees<\/strong><\/h2><ul data-start=\"952\" data-end=\"1064\"><li data-start=\"952\" data-end=\"1064\"><p data-start=\"954\" data-end=\"1064\">Delivery fees are calculated at checkout and depend on the delivery method you select (Courier Guy or PUDO).<\/p><\/li><\/ul><hr data-start=\"1066\" data-end=\"1069\" \/><h2 data-start=\"1071\" data-end=\"1098\"><strong data-start=\"1074\" data-end=\"1098\">Tracking Your Parcel<\/strong><\/h2><ul data-start=\"1099\" data-end=\"1393\"><li data-start=\"1099\" data-end=\"1189\"><p data-start=\"1101\" data-end=\"1189\">Once your order has been dispatched, you will receive a tracking number via email.\u00a0<\/p><\/li><li data-start=\"1190\" data-end=\"1393\"><p data-start=\"1192\" data-end=\"1267\">You can track your parcel directly through the relevant service provider:<\/p><ul data-start=\"1270\" data-end=\"1393\"><li data-start=\"1270\" data-end=\"1346\"><p data-start=\"1272\" data-end=\"1346\"><a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"1272\" data-end=\"1344\">Courier Guy Tracking<\/a><\/p><\/li><li data-start=\"1349\" data-end=\"1393\"><p data-start=\"1351\" data-end=\"1393\"><a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"1351\" data-end=\"1391\">PUDO Tracking<\/a><\/p><\/li><\/ul><\/li><\/ul><hr data-start=\"1395\" data-end=\"1398\" \/><h2 data-start=\"1400\" data-end=\"1423\"><strong data-start=\"1403\" data-end=\"1423\">Risk &amp; Liability<\/strong><\/h2><ul data-start=\"1424\" data-end=\"1799\"><li data-start=\"1424\" data-end=\"1545\"><p data-start=\"1426\" data-end=\"1545\">Once your order has been dispatched from MLK&amp;HNY, <strong data-start=\"1476\" data-end=\"1542\">responsibility for the parcel transfers to the courier service<\/strong>.<\/p><\/li><li data-start=\"1546\" data-end=\"1630\"><p data-start=\"1548\" data-end=\"1630\">MLK&amp;HNY cannot be held liable for delays, loss, or damage caused by the courier.<\/p><\/li><li data-start=\"1631\" data-end=\"1799\"><p data-start=\"1633\" data-end=\"1799\">Customers are encouraged to track their parcels and liaise directly with the courier service for any delivery-related queries once the parcel has left our premises.<\/p><\/li><\/ul><hr data-start=\"1801\" data-end=\"1804\" \/><h2 data-start=\"1806\" data-end=\"1829\"><strong data-start=\"1809\" data-end=\"1829\">Delivery Address<\/strong><\/h2><ul data-start=\"1830\" data-end=\"2006\"><li data-start=\"1830\" data-end=\"2006\"><p data-start=\"1832\" data-end=\"2006\">Please ensure that the delivery address and contact details provided are accurate. MLK&amp;HNY will not be responsible for incorrect addresses or uncollected locker deliveries.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Delivery Policy At MLK&amp;HNY, we strive to ensure that your order reaches you safely and as quickly as possible. Please read our delivery policy below: Delivery Methods We make use of trusted third-party service providers for all deliveries: Courier Guy (door-to-door delivery) PUDO Locker-to-Locker (self-collection at your chosen locker) Dispatch &amp; Delivery Times We aim [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","ocean_post_layout":"full-screen","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"on","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-223","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-very-big","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Delivery Policy - MLK&amp;HNY<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mlkandhny.co.za\/index.php\/delivery-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Delivery Policy - MLK&amp;HNY\" \/>\n<meta property=\"og:description\" content=\"Delivery Policy At MLK&amp;HNY, we strive to ensure that your order reaches you safely and as quickly as possible. 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